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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Adventure Caving - Evening with dinner   has an average customer care rating of 5.00 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 5.00
  • Quality of Information ...................................................................... 5.00
  • Overall Experience .......................................................................... 5.00
  • Safety/Organization ......................................................................... 5.00
  • Overall Impression/ Value.............................................................. 5.00
Pickup info:

Pick-up info: This tour/activity departs from the Swazi Trails office in Ezulwini. Free pick-up's are offered from nearby lodges and hotels, when logistically possible.  Pick-up's and drop-off's further afield may attract an additional charge. All pick-up's must be specifically pre-arranged in advance by "Special Request".

 


Notes:

Up to 20 persons can be booked on one trip. For larger groups, we are able to facilitate split departures and/or a team build approach whereby equipment is shared between participants. Contact us directly for any special requests.

 




Traveller Feedback

Ms Jennifer L.
- United States
on 25 Mar 2012
Well done! We had a fantastic time. We couldn't have asked for a better night.

Ms Abigail F.
- United Kingdom
on 02 Mar 2012
An amazing tour, very challenging and enjoyable.

Mrs Estelle T.
- South Africa
on 03 Jan 2012
A wonderful calm and knowleable man with excellent leadership qualities. We could not have asked for a better tour operator during our caving experience.