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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Pickup info:

Pick-up info: This tour/activity departs from the Swazi Trails office in Ezulwini. Free pick-up's are offered from nearby lodges and hotels, when logistically possible.  Pick-up's and drop-off's further afield may attract an additional charge. All pick-up's must be specifically pre-arranged in advance by "Special Request".

Download a Map of Ezulwini showing location of Swazi Trails office

 


Notes:

Up to 20 persons can be booked on any one trip. For larger groups we are able to facilitate split departures and/or a team build approach whereby equipment is shared between participants. Contact us directly for any special requests.