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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Pickup info:

This trail does not include a hotel or lodge pick-up. It departs from the Swazi Trails offices at Mantenga Craft & Lifestyle Centre in Ezulwini. See our location tab for directions to Swazi Trails.

Hotel pick-up's can however be arranged (at an additional charge), so make this known as a Special Request on your booking page.