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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Quad Biking Devil's Cauldron 1-hour trail   has an average customer care rating of 4.67 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 4.67
  • Quality of Information ...................................................................... 4.67
  • Overall Experience .......................................................................... 4.67
  • Safety/Organization ......................................................................... 4.67
  • Overall Impression/ Value.............................................................. 4.67
Pickup info:

Quad trail participants are required to check-in 15 minutes prior to trip departure at the Swazi Trails tour desk at the Royal Swazi Sun Hotel.

Hotel or lodge pick-ups within Swaziland are offered in the Ezulwini, Mbabane and Manzini areas at an additional charge add this as a "special reqiuest" to your booking.


Notes:

When booking please list the time of day that you wish to ride under the "Special Requests" section of your Booking Form.  See "Departure Time"  information.

If you wish to book more than 8 persons, please note that a maximum of 8 can be taken at any one time. To add additional persons first book the first group, then when on your "My booking" page add another quad booking for the same day to your existing booking reference number.




Traveller Feedback

Mrs Estelle T.
- South Africa
on 03 Jan 2012
Definately the tallest of all the operators with the nicest smile.

Mr Pieter W.
- South Africa
on 03 May 2011
The tour guide was very informative and friendly - we throughly enjoyed both activities and thanks to our wonderful guides will be sure to return soon!

Mrs Barbara M.
- South Africa
on 27 Apr 2011
Our tour left late which we were not happy with (It was already 4 pm). However the staff did everything possible to make it up to us (gave us extra time to ride) and were most apologetic about it.