It is a private, owner-driven venue which is a home away from home, always aspiring to provide the highest of standards. When describing Foresters Arms as a Boutique hotel, your local connection was a bit fuzzy on what differentiated an ordinary hotel from a boutique hotel.
Wikipedia had this to say : Boutique hotel is a term originating in North America to describe intimate, usually luxurious or quirky hotel environments. Boutique hotels differentiate themselves from larger chain/branded hotels and motels by providing personalized level accommodation and services / facilities. Sometimes known as "design hotels" or "lifestyle hotels", boutique hotels began in the 1980s in major cities like New York, London, and San Francisco. Typically boutique hotels are furnished in a themed, stylish and/or aspirational manner. The are usually considerably smaller than mainstream hotels. Boutique hotels are always individual and do not survive in corporate branding environments, so cannot exist in the large chain hotel groups.
Well - our conclusion is that Foresters is definitely a boutique hotel and a good one at that.
The "caring for the customer" rating is an aggregate score for the five parameters we survey (welcome, the service, charm, cleanliness/maintenance and overall experience/value for money. There must be a minimum of 3 traveller ratings we can average before we display a rating for the property. We also age traveller ratings and discard any that are over twelve months old.