Pick-up info: This tour/activity departs from the Swazi Trails office in Ezulwini. Free pick-up's are offered from nearby lodges and hotels, when logistically possible. Pick-up's and drop-off's further afield may attract an additional charge. All pick-up's must be specifically pre-arranged in advance by "Special Request".
Reserve may be inaccessible on occasions due to heavy rain. Full refund in this event. Full payment is required 21 days prior to the arrival date, unless otherwise stated. If proof of payment is not furnished by the due date, Swazi Trails reserves the right to cancel the booking and will not be liable for any costs for damages arising from such action. If a booking is made within 21 days of the arrival date then the full amount is payable immediately as per the date stated on the Booking Form.
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.