Trips depart Swazi Trails office at 08h30. Swazi Trails are situated within the Mantenga Craft Centre in the Ezulwini Valley. There is safe parking for vehicles. A hotel or lodge pick-up in the Ezulwini, Mbabane and Manzini areas can be arranged at an additional charge.
Free pick-ups are often provided when logistically possible, especially for larger groups or for participants accommodated in the direction of the tour departure. If unsure just ask as a special request when booking.
Participants on half day or combo trips who are exiting Swaziland to the south (Lavumisa/Golela) or west (Mahamba) may follow in their own vehicle to the river, so as to save time and distance later in the afternoon.
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.